Product Support

Do you have a question about Tommee Tippee Soothers? Find the answers here.

Before first use place the soother in boiling water for 5 min, allow to cool, and squeeze out any trapped water from the soother. This is to ensure good hygiene.

• Do not store in direct sunlight or near a source of heat.
• Do not store with or allow to come in to contact with solvents or harsh chemicals.
• Never dip teat in sweet substances or medication, your child may get tooth decay.
• Replace the soother after one month, for safety and hygiene reasons.
• If the soother becomes lodged in your baby’s mouth, DO NOT PANIC; it cannot be swallowed.
• Remove from baby’s mouth with care, as gently as possible.
• When the soother is not in use, for instance after sterilization, keep in a dry covered container.

• Before first use place the soother in boiling water for 5 min, allow to cool, and squeeze out any trapped water from the soother. This is to ensure good hygiene.
• Clean before each use. Wash in warm soapy water and rinse in clean water or use a dishwasher, top shelf only. Remove any water that may have entered the teat by squeezing the teat. Do not clean with solvents or harsh chemicals.
• Suitable for sterilisation by steam (electric and microwave), boiling or cold water tablet/liquid solution.
• DO NOT sterilise the display case. It is not intended to be used for sterilisation or storage and should be disposed of correctly.